Booking Information

Finalisation of a Booking

On booking we ask you to make a down payment in the amount of 30% of the total amount, the remaining amount should be paid by 14 days ahead of your arrival date. If you book short-term, we ask you to settle the overall bill on site.

The price listed on your booking confirmation includes water, electricity, heating, rubbish, wood for the stove (Ferienhaus Tirol, Ferienhaus Ban Brösign, Strahlkogel Apartment), WiFi, resort tax (tax for the local tourist board) as well as the initial linen and towels and dishcloths.

Payment modalities

You can make your down payment and the rest of the payment by bank transfer, cash card (Maestro), by VISA or MasterCard.

Our bank connection

  • Holder of the account: Waldhart Alexander
  • IBAN: AT772050200001958842
  • BIC: SPIMAT21XXX
  • Name of the bank: Sparkasse Imst –Oetz branch

Cancellation conditions

  • up to 3 months prior to your arrival date – free of charge

    • 3 months to 1 month ahead of your arrival date – 40% cancellation fee (of the total price)
    • 1 month to 1 week prior to your arrival day – 70% cancellation fee (of the total price)
    • in the last week or in case of non-arrival – 90% of the total price

       

    The right of withdrawal acc. to §18 par. 1 no. 10 FAGG does not apply. Instead the General conditions of the Austrian Hotel Industry (AGBH 2006) apply.

    If you cancel up to 3 months prior to your holidays, the down payment minus a processing fee of €30 per booking is refunded. 

Travel cancellation insurance

To safeguard from possible cancellation fees, we recommend taking out a travel cancellation insurance. You can order one online directly here  -  http://start.europaeische.at/hsp?AGN=10020794 

Resort tax

  • May to October € 2.50 per person/night (15+ years)
  • November to April €3 per person/night (15+ years)

The resort tax is used to develop and maintain  the infrastructure of our region. It is also used for developing or expanding projects.

Arrival and departure

The apartments in the Landhaus Waldhart can be accessed from 3:00 p.m. onwards on your arrival day. The Ferienhaus Tirol and the Ferienhaus Ban Brösign can be accessed from 4:00 p.m. onwards on your arrival day. If you arrive earlier, you can leave your luggage in the basement. If you arrive later than 7:00 p.m., please let us know in advance.

We ask you to vacate your apartment/holiday home by 9:00 a.m. on your departure day.

Discounts for children / baby and toddler equipment

  • 0 – 3 years: 100%
  • 4 – 7 years: 50%

Please ask for our discounts for children in the main season!

Baby and toddler equipment can be rented free of charge. Information is available here: http://www.umhausen-niederthai.com

Short stay supplement / / LongSTAY discount

For short stays under 4 nights we charge €2.00 per person/day.

The holiday home Tirol and holiday home Ban Brösign can also be booked for 1 night on request. Prices for 1 and 2 nights on request. 

If you stay 21+ nights you enjoy a LongSTAY discount of 5%.

Pets

You can bring your pets. We charge a cleaning fee of € 70 per animal and stay. Please let us know in advance if you intend to arrive with a pet. Here you will find the rules for animals

Internet

We happily provide free WiFi. You get your password upon your arrival. The Internet is available throughout the house.

Non-smoking

We ask you not to smoke in our accommodations. You may smoke on the balcony or outdoors. We request your understanding.

Parking

Free parking is available directly at the house.

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