Booking Information

Finalisation of a Booking

On booking we ask you to make a down payment in the amount of 30% of the total amount, the remaining amount should be paid by 14 days ahead of your arrival date. If you book short-term, we ask you to settle the overall bill on site.

The price listed on your booking confirmation includes water, electricity, heating, rubbish, wood for the stove (Ferienhaus Tirol, Ferienhaus Ban Brösign, Strahlkogel Apartment), WiFi, resort tax (tax for the local tourist board) as well as the initial linen and towels and dishcloths.

Discounts for children / baby and toddler equipment

  • 0 – 3 years: 100%
  • 4 – 7 years: 50%

Please ask for our discounts for children in the main season!

Baby and toddler equipment can be rented free of charge. Information is available here:

Arrival and departure / Check-In and Check-Out

The apartments in the Landhaus Waldhart can be accessed from 3:00 p.m. onwards on your arrival day. The Ferienhaus Tirol and the Ferienhaus Ban Brösign can be accessed from 4:00 p.m. onwards on your arrival day. If you arrive earlier, you can leave your luggage in the basement. If you arrive later than 7:00 p.m., please let us know in advance.

We ask you to vacate your apartment/holiday home by 9:00 a.m. on your departure day.


You can bring your pets. We charge a cleaning fee of € 70 per animal and stay. Please let us know in advance if you intend to arrive with a pet. Here you will find the rules for animals

Short stay supplement / / LongSTAY discount

For short stays under 3 nights the price is on request.

The holiday home Tirol and holiday home Ban Brösign can also be booked for 1 night on request. Prices for 1 and 2 nights on request. 

If you stay 18+ nights you enjoy a LongSTAY discount of 5%.


We ask you not to smoke in our accommodations. You may smoke on the balcony or outdoors. We request your understanding.


We happily provide free WiFi. You get your password upon your arrival. The Internet is available throughout the house.


Free parking is available directly at the house.